iHEAL
iHEAL 5R Rugged ECG&PPG Health Monitor
iHEAL 5R Rugged ECG&PPG Health Monitor
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FREE SHIPPING
FREE SHIPPING
Standard shipment is free for orders over 29.99.
1-YEAR WARRANTY
1-YEAR WARRANTY
Your watch will be in safe hands whenever you need us.
CUSTOMER SERVICE
CUSTOMER SERVICE
Need help? Online chat or Email at info@iheal.fit
RETURN & REFUND
RETURN & REFUND
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@kospetiheal.com. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@kospetiheal.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@kospetiheal.com.
